Designed, configured, and maintained critical network infrastructure, including routers, switches, and firewalls, ensuring 99.9% reliable and secure connectivity for organizational operations.
Monitored network performance and identified issues, implementing proactive solutions that optimized network uptime and reliability.
Implemented and enforced comprehensive network security policies and protocols, effectively protecting against unauthorized access, malware, and cyber threats.
Planned and executed strategic network upgrades, expansions, and migrations to accommodate growth and technological advancements, minimizing downtime by 15%.
Managed a diverse range of networking devices, enhancing overall network efficiency and security posture.
Provided expert technical support and troubleshooting for complex network issues, resolving critical incidents within defined SLAs.